Reference

How net22 Handles Your Personal Information

Your account data stays with us — not sold, not shared without a reason. This policy covers what we collect when you open an account, use bKash, Nagad or Rocket to fund your wallet, or contact support.

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Understand the Data We Hold on Your Account

net22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you enter — your name, contact number, email address and the wallet identifiers you provide for bKash, Nagad or Rocket transactions. During a deposit or withdrawal, the payment reference numbers from those wallets are logged against your

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account record so we can match funds and resolve disputes. We also collect device and session data — the type of phone or browser you use, your IP address and session timestamps — which helps us detect unusual login activity and keep your account secure. If
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you contact our support team, the conversation is stored so we can follow up accurately. We do not collect payment PINs or full bKash, Nagad or Rocket account credentials — those stay on your own wallet app. Data retention runs for as long as your account
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is active and for a period afterward as required by applicable regulations in the regions where we operate. You can request a copy of the data we hold, ask us to correct inaccurate records, or raise a deletion request by contacting support directly. Availability of this
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platform and the obligations we hold around your data depend on local law and the eligible regions you access from.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Data or Account Privacy

If you have a question about what data we hold, want to correct something on your account, or need to report a privacy concern, our support team handles these requests directly. Use the channel that works for you — live chat is the quickest path for account-specific queries, while email gives you a written trail if you need one for follow-up.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security Practices

We apply encryption to data in transit and at rest. Your bKash, Nagad or Rocket payment references are stored in isolated records separate from login credentials. Cookies on the site track session state and preferences — not personal financial data. You can clear or block cookies in your browser or mobile settings at any time, though some account features rely on session cookies to function. Our retention schedule means we do not keep data longer than necessary for operational and regulatory purposes.

Data Encryption

Account data and payment references from bKash, Nagad and Rocket are encrypted in storage and during transfer, keeping your wallet details protected at every step.

Cookie Controls

We use session cookies for login continuity and preference memory. No financial data is stored in cookies. You can manage or clear cookies through your browser or phone settings.

Access Security

Login sessions are monitored for unusual device or location patterns. If something looks off, we flag the session and may ask you to verify via OTP before continuing.

Data Requests

You can ask for a copy of your stored data, request a correction to your account record, or raise a deletion request through live chat or email support at any time.

Common Questions About Your Privacy on net22

Here are the questions we hear most from people reading this policy. If yours is not covered, contact support directly and we will give you a straight answer about your account data.

We do not sell your data. We share account information only where required by applicable law in eligible regions, or with payment processors like bKash, Nagad and Rocket to complete transactions.

The transaction reference number is logged against your account for reconciliation purposes. We do not store your bKash or Nagad PIN or full wallet credentials — those remain on your own app.

Contact our support team via live chat or email and include your registered phone number. We will match your account and provide the data we hold within a reasonable period.

You can submit a deletion request through support. Some data may be retained for a period required by applicable regulations in the regions we operate. We will explain what applies to your account.

Session cookies keep you logged in and remember your display preferences. We do not use cookies to store payment data. You can clear them from your browser or phone settings without losing your account.

Your account data is stored server-side, not on your device. Switching from mobile to desktop does not change what we hold — your record stays the same across all access points.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash TopUpNow Accountnet22 Login

How net22 Handles Your Personal Information

Reach Us About Your Data or Account Privacy

Data Handling, Cookies and Account Security Practices

Data Encryption

Cookie Controls

Access Security

Data Requests

Common Questions About Your Privacy on net22

01 Does net22 share my personal data with third parties?

02 What happens to my bKash or Nagad payment details after a transaction?

03 How do I request a copy of the data net22 holds about me?

04 Can I ask net22 to delete my account data?

05 What are cookies used for on the net22 site?

06 How does net22 handle data if I use a different device or browser?

Privacy Policy

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